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FAQs
The Ins And Outs of How We Do Business
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Do you service my area?We currently service the following Cities: Kirkland | Kingsgate | Bothell | Woodinville | Bellevue | Lynnwood
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What is included in a standard cleaning?We stand by our name with our high level of service. While other companies may charge more for little details, they are included in our cleaning service. During our initial baseline cleaning, we clean your home/business from top to bottom. During our routine visits, we maintain your home to ensure that it’s cleaned to perfection. Extras are available. Additional fees apply.
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What is your rescheduling policy?We require at least 48 hours notice for cancellations of service. Cancellations must be made by calling 425-999-3322 or e-mailing Admin@Psrvcs.com. You will receive a response within one business day, during business hours Monday-Friday. If you contact us less than 48 hours in advance of your scheduled cleaning to cancel, we will charge a non-refundable fee of $75 to cover a portion of our expenses.
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How do you access my home/business if nobody is there?Please ensure that our staff has access to your home or business. During the online sign up process, you will be prompted to tell us where to find your key for the initial cleaning if you will not be home. The majority of our clients ask us to keep the key, where we assign it a control number, log it in to our production management system, and store in our key safe. If you choose, we can return the key to the place of your choosing, but Pristine Services is not responsible for losses due to access arranged in this method.
Payments Accepted
Billing & Pricing
Find The Best Package For Your Budget
Cancellation Policy
Late Cancellation/No Show Fees: If you wish to cancel or reschedule an appointment, at least 48 business hours' notice (excluding weekends) is required. ... If an open ended (hourly) service is cancelled less than 48 hours in advance, a cancellation fee of $75.00 will be charged.
Satisfaction Guarantee
Our work is guaranteed; if you think any area that is in our scope of work is not clean correctly, we will re-clean to your satisfaction.
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